TERMS & CONDITIONS

  “Mummy Makes” By Nadia reserves the right to change these terms and conditions at any time. Once an order is placed with “Mummy Makes” By Nadia you have confirmed your acceptance to be bound by the latest terms and conditions. (Updated 7th February 2021)

Designs

All designs are handmade by me and follow the same measurement guidelines, however as a result all designs are unique in their own way and slight variations between each item may occur. There may be slight variations in materials used in string and packaging due to change of supplier.

Colours

Colour on screen will always look slightly different to the the final product received, due to lighting at time of image taken and or colour variations linked to the screen brightness and contrast level being used on different monitors. Slight variations in colours of macrame cords can occur, if for any given reason I may require to change supplier. 

Payments

Full payment in is required once you have confirmed your order. Accepted payment methods are paypal, bank transfer, or cash and any major card payments such as AMEX, Mastercard and Visa.  For payments via bank transfer, details will be sent to you directly once you have placed your order. Once payment has been received, a confirmation receipt will be sent to you. Please note; until full payment has been received, no order will commence or be shipped. 

Customisations & Special Orders

For special measurement requests or any customisation on orders, it will require  an additional fee either set throughout the purchase process, or to be discussed with me directly to understand the specific customisation requirements of the creation. I am always happy to help so I can accomodate your customisation order as best as I can.

Lead Times

Once your payment has been confirmed and your order has been received, your product will be handmade to order by myself. Current lead times may vary based on work load and order quantites. Currently all orders will take no longer than 10 working days excluding shipping time. Should you require your order to be completed by a "special" date, please do not hesitate to discuss this with me and I will try my hardest to fulfill this for you if possible. Please note, lead times may also vary dependant on seasonal festivites and major key dates during the year due to influx of orders and deadlines on delivery. Cut off order dates may be used at these busy times, to ensure your  product is delivered to you on time.

Shipment & Delivery

There are two options available for delivery in the UK; 2nd class standard, or 2nd class signed for. All deliveries aim to be delivered within 2-3 working days. Tracked and signed for shipping worldwide is also available, however costs and delivery times will vary - upon checkout you will be notified. All "Mummy Makes" By Nadia are packaged with extreme care. In the unlikely event your parcel suffers damage upon receipt due to delivery mishandling, please ensure to take an image and report this claim to me immediately within the first 24hours of receiving your parcel. Failure to do so will impede any claim that is made and I will be unable to replace your items free of charge. Free UK Delivery on orders over £65.00.

Pricing

 All prices are subject to change without notice. This will not affect any confirmed orders. Prices for "Mummy Makes" By Nadia products are detailed on each page. Should you require customisations, then there will be possible ammendments to the price, however please contact me directly to discuss further and I am more than happy to help you.

Returns

  Once you receive your order you have 3 days to examine your order and advise me of any errors. After the 3 day period you accept that all of the products received from "Mummy Makes" By Nadia shall be deemed to be satisfactory and "Mummy Makes" By Nadia is said to have properly performed its obligations in relation to the purchase and sale and delivery of the products.

"Mummy Makes" By Nadia  products are handmade therefore I do not offer a returns policy on unwanted items.

  Health & Safety

 Due to small parts on most of my products, such as beads, buttons and pom poms - they are NOT suitable for children. Wire Work is fragile and can be bent out of shape if played with. It should only be used as a decorative item and kept away from children as the wire can be sharp! 

Liability

"Mummy Makes" By Nadia accepts no liability for the misuse of any information or product sold through this website. There shall be no condition or warranty, expressed or implied binding "Mummy Makes" By Nadia as to the quality of the goods supplied or that they will be suitable for any particular purpose or for use under any specific conditions. Under no circumstances whatsoever will any liability be accepted for any actions, damages or consequential loss arising in connection with any information, goods or material of any description supplied by "Mummy Makes" By Nadia. 

Data protection

Please ensure that you read my privacy policy. Making a purchase and/or registering on this website, you therefore agree and comply to "Mummy Makes" By Nadia terms and conditions within.

Please click on the button above at the top of the page to view full terms of my privacy, security and copyright policies.